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Our Commitment

core
By Michael Hall

Promises are easily made and just as easily forgotten. At Bodywise Physiotherapy Centre, we believe that you should only make promises that you can keep. That’s why when we accept you as a client, we make a commitment to provide you with the very best service and care possible. We are the only health care provider to make these commitments through the service promises contained in this statement.

ü We commit ourselves to treating you with respect and dignity, to looking after you as a special person who has unique needs, wants and gifts. Hence, treatments and services will always have your best interest at heart, be based upon providing you with individualised treatment and personal care, and be designed to give you at least 30 minutes one to one time, not pushing you through like a production line or simply leaving you on a machine.

ü We commit ourselves to helping you achieve a better quality of life through relief from your pain and empowerment in your mental and physical capacity.

ü We commit ourselves to keeping abreast of the latest information and the most up to date techniques in all areas of musculoskeletal medicine and physiotherapy.

ü We commit ourselves to listening to you; to understanding your concerns, needs, wants and goals.

ü We commit ourselves to undertaking a thorough, comprehensive and professional physical evaluation of your particular problem and to informing you of our assessment findings.

ü We commit to teaching you about your problem, its diagnosis, causes, affects, implications and how these may relate to you and your particular circumstances.

ü We commit ourselves to taking into account your goals and all relevant information when recommending what we believe to be the most appropriate and beneficial treatment plan for you. We also commit ourselves to advising you of any alternative treatment plans and informing you of their advantages and disadvantages so that you may make an informed decision.

ü We commit ourselves to gaining agreement from you for any particular treatment practices which we would like to implement and to tempering these so that they are consistent with your wants and needs.

ü We commit ourselves to measuring the effectiveness of our treatments, so that you can be sure that our intervention is always maximally effective and optimally relevant to your particular problem no matter how it changes or responds.

ü We commit ourselves to giving you an overview of the prognosis of your problem and based on experience, an honest estimate of how long it may take to get better as well as the stages of healing that you can expect to take place.

ü We commit ourselves to providing you with education, advice and a functional exercise program so that you may take control and maximise your own recovery outside of the time that you spend at Bodywise Physiotherapy Centre.

üAs we value and respect your personal information, we commit ourselves to always keeping this information confidential.

For more information or for an appointment, please call Bodywise Health on 1 300 263 994.

Please note:

• Rebates are available through your private insurance extras cover;

• For complex or chronic conditions, you may qualify for the EPC (Enhanced Primary Care Program) allowing you to receive 5 allied health services each calendar year with a referral from your GP. For more information, please call Bodywise Health now on 1 300 263 994.

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Our Promise

core
By Michael Hall

We promise to treat you with respect and dignity, to looking after you as a special person who has unique needs, wants and gifts. Hence, treatments and services will always have your best interest at heart, be based upon providing you with individualised treatment and personal care, and be designed to give you the best possible health care experience and treatment results.

For more information or for an appointment, please call Bodywise Health on 1 300 263 994.

Please note:

• Rebates are available through your private insurance extras cover;

• For complex or chronic conditions, you may qualify for the EPC (Enhanced Primary Care Program) allowing you to receive 5 allied health services each calendar year with a referral from your GP. For more information, please call Bodywise Health now on 1 300 263 994.

Read more...

Our Mission

core
By Michael Hall

Bodywise Health is made up of people who are committed to the care, wellbeing, health and happiness of all people. Our mission is to provide for the optimal recovery and prevention of all physical injuries by delivering world’s best health services and products on time, every time, so that all people may realise their physical potential and live and perform at their highest level.

Beginning with ourselves, we will “walk our talk” by living our ideals through healthy, balanced life habits. Recognising too that we can only give what we have got, we will work continuously on developing and improving our knowledge, skills and characters through our own private study as well as weekly/monthly in-services.

In our interactions with people, we will build relationships of respect and trust, through empathetic listening, reasoned, open, honest communication and by delivering on our promises.

In all situations, we will be guided by an abundance mentality and seek win, win, win solutions through creative, synergistic and collaborative thinking.

Through our services and products, we will always seek to add value and give without the expectation of return as we try to build a better world for others and ourselves.

Whilst all aspects of our organisation will be systems orientated, from the phone scripts that we use, to greeting and discharging clients, to the treatment programs that we implement to optimise recovery and prevention, we will never forget that the purpose of these systems is to create space so that the experience of all people can be personalised and enable us to deliver world class health services and products that go above and beyond peoples’ expectations.

For more information or for an appointment, please call Bodywise Health on 1 300 263 994.

Please note:

• Rebates are available through your private insurance extras cover;

• For complex or chronic conditions, you may qualify for the EPC (Enhanced Primary Care Program) allowing you to receive 5 allied health services each calendar year with a referral from your GP. For more information, please call Bodywise Health now on 1 300 263 994.

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Our Vision

core
By Michael Hall

Visualise an organisation, which offers a comprehensive health care system, where the different specialisations of health are integrated synergistically to magnify each person’s health care experience and the results they achieve.

Visualise an organisation, where customer service is a primary focus and not an afterthought.
Visualise an organisation, where the core goal is to provide the client with a memorable experience of care, respect, service, pampering, and treatment excellence; a centre where clients experience not just physical recovery, but also emotional support and personal affirmation.
Visualise an organisation, which is the creator of unique breakthrough programs that tap the community's thirst for information, and the individual's hunger for results.
Visualise an organisation, where the focus is not just on treatment but on optimal lifestyle as the best means to injury prevention and recovery.
Visualise an organisation, which embraces both eastern and western health concepts and techniques as complementary and synergistic tools for training the body, inspiring the spirit and nourishing the soul.
Visualise an organisation, which captures the imagination by proactively reaching out to the community with advice, education, treatment, training and support in all aspects of physical health and well being.
This is the vision of Bodywise Health. It is a vision that is not bound by sickness or pain, but on enabling people to live and perform at their highest potential. Ultimately, Our Vision is that all people may live fuller, happier, healthier lives.

For more information or for an appointment, please call Bodywise Health on 1 300 263 994.

Please note:

• Rebates are available through your private insurance extras cover;

• For complex or chronic conditions, you may qualify for the EPC (Enhanced Primary Care Program) allowing you to receive 5 allied health services each calendar year with a referral from your GP. For more information, please call Bodywise Health now on 1 300 263 994.

Read more...
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Bodywise Health

364 Hampton St,

Hampton

Victoria. Australia 3188

03 9533 4257

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